Inquiry and follow-up for busy wedding venues
No inquiry slips. Nothing goes out unapproved.
EverCatch catches every inquiry, reads what couples write, gets the reply ready, follows up when a couple goes quiet, and keeps your team in the loop. AI does the reading and drafting. You decide how much it does on its own, and you can see everything it did.
Three founding-venue spots open before the new inquiry season.
You know how this goes
Venues don't lose couples because the venue isn't lovely. They lose them in the gaps.
- The 9 PM inquiry that gets answered two days later, if someone remembers.
- The same couple, two email addresses, two leads, two half-conversations.
- The tour booked in one tool, reminded by hand, and announced in a group chat.
- Follow-up that depends on who has a free afternoon.
- A message filed under the wrong couple, found in October.
- Winter, when you finally have time to fix all of it and no way to see where to start.
For a venue with a full calendar of events, an idle weekend is revenue that does not come back. These gaps are where inquiries wait.
Three things change
Not a new inbox to learn. A quiet assistant that does the repetitive part and hands every decision to your team.
Faster answers
Inquiries from your email, The Knot, WeddingWire and tour bookings land on one lead, with the first reply ready from your own template. Couples hear first from the venue that answers first.
No dropped leads
When a couple goes quiet, the lead moves to Follow-up and the next message is ready. Tour reminders go out before the visit. Nobody has to remember.
Hours back
No more retyping from inbox to calendar to chat. Tours and new inquiries post to your team's Teams channel on their own.
See it work
Three short clips, on sample data. Captions are on if you need them.
Built on AI
It reads what couples write, so your team doesn't start from scratch
EverCatch uses Claude, an AI model from Anthropic, for the parts that need reading and writing. What happens next follows fixed rules, and software checks every draft before anyone sees it.
It reads the reply
It works out what a couple is asking: a tour, a date, the brochure, a price, or a request to stop. It spots details like a guest count, or who was copied on a message, and offers them as suggestions a person presses to accept.
It drafts, then checks
For questions about tours, dates and the brochure, it writes a short draft from facts the app already holds. Fixed checks run first: no invented dates, prices, links or promises. A draft that fails goes to a person instead.
It knows when to stop
A sensitive message, another language, or anything unclear goes to your team straight away, with the reason. It does not answer those itself.
- The AI decides nothing alone. The rules decide what happens next.
- It never sees your prices, other couples, or your staff's private notes.
- Each AI feature has its own switch and starts Off. A monthly spending cap stops it.
- Drafts wait for a person to approve them while you are on Review first.
- When it is on, a couple's message is sent to Anthropic's service to be read. EverCatch's own logs don't keep the message text.
You stay in charge of every message
Every automatic email and text has three settings. Start on Review first and move up when you trust it.
- Quiet hours, send days, and a daily cap on texts
- Your wording, your brochure, your signature
- A plain log of what was sent, and why
Everything about a couple, in one place
Messages, tours, status and notes on one page, in the order they happened.
- Duplicate leads found, and merged safely
- A message filed under the wrong couple moves to the right one, with an undo
- Planners, vendors and chefs recorded on each wedding
- Couples' details kept out of the logs; never-booked couples are deleted after a retention period
Tours, meetings and weddings on one calendar
Every tour a couple books lands on the calendar next to your planning meetings, tastings and booked weddings.
- Tours booked online appear on their own (through Microsoft Bookings today)
- Planning meetings, chef's tastings and calls in the same view
- Booked weddings shown day by day, with a warning when a day is double-booked
- Tour reminders and post-tour emails follow the same approval settings as everything else
How your data is handled
Your couples trust you with their plans and their details. This is what is true today, stated plainly.
- Each venue has its own private installation and its own database. Nothing is shared with another venue.
- Couples' details are kept out of the logs. Couples who never book are deleted after a retention period.
- Nothing goes out to a couple without your team's approval unless you switch a message to Automatic, and there is a plain log of everything it sent.
- The AI features start Off. When one is on, the couple's message is sent to Anthropic's service to be read. The AI never sees your prices, other couples, or your staff's private notes.
- EverCatch is set up to fit how your venue already works, so you decide what connects to what.
Have security questions before you decide? Ask them. I would rather answer them up front.
Founding venues
EverCatch is new to the market. We're opening three founding spots for venues that want to be ready before the new inquiry season. In return for a lower price, we ask for honest feedback.
$2,500 setup + $350 a month, first 3 months live
Half off setup: $2,500 instead of $5,000. Then $350 a month for your first three months after go-live, and the $450 list price after that.
For the first three venues only. Everyone after that pays $5,000 setup and $450 a month from the start.
- We install it, connect your mailbox, booking tool and Teams, load your own reply templates, and train your team
- Your own private installation: your database, not shared with any other venue
- Customized to how your venue already works, not an off-the-shelf tool
- A 20-minute check-in each month, and a say in what we build next
- After a full season, and only with your written OK, we may share your results in numbers
Start with a free inquiry audit
Send us your last ten inquiries, with the couples' names removed. We'll show you how long each one waited for a reply, and where follow-up stopped. It's your data and your numbers, and there's nothing to install.
Get my free auditVenues first. Other businesses next.
Photographers, florists and caterers handle the same inquiry problem with different words. Those editions are planned, and what I build first depends on what these businesses tell me they need.
Wedding venues
Available now. Three founding-venue spots are open.
Photographers
Planned. Not available yet.
Florists
Planned. Not available yet.
Caterers
Planned. Not available yet.
Run one of these businesses? Tell me what you would need, or see the roadmap.
Questions
Does EverCatch use AI?
Yes. It uses Claude, an AI model from Anthropic, to read what couples write and to draft answers about tours, dates and the brochure. Each AI feature has its own switch and starts Off. The rules for what happens next are fixed, drafts are checked by software before anyone sees them, and a person approves them while you are on Review first. When a feature is on, the couple's message is sent to Anthropic's service to be read.
Does it book events for us?
Not today. It answers date questions from your calendar, offers open dates nearby, and sends couples to your tour booking page, and your team approves what goes out. A lead shows as Booked when your booking system marks it. A second level that books events itself is planned.
What do we need to use it?
Today, EverCatch connects to Microsoft 365 for email and calendars, with Teams for channel alerts. Texting also needs a one-time carrier registration, which usually takes a few days. We handle the setup and tell you what we need from you before we begin.
We don't use Microsoft 365. Can we still use it?
Not yet. We're building versions that connect to other email and cloud systems, such as Google Workspace, and the founding venues help decide which comes first. Tell us what you use when you get in touch. The free inquiry audit works with any email system.
Will it send emails to couples without us seeing them?
Only if you tell it to. Everything starts on Review first, or Off. Nothing is sent automatically until you choose Automatic for that message.
Where does our data live?
In your own installation, with its own database. It isn't shared with other venues. Couples' details are kept out of the logs, and never-booked couples are deleted after a retention period.
Is this proven at other venues?
EverCatch was built around a working venue's real day-to-day, and it's new to the market. That's why founding venues get a lower price, and why we're upfront that we'll learn from you as much as you from us. We don't publish results we can't back up.
Is it only for venues?
Venues first. The same approach fits caterers, photographers and florists, and those editions are planned. They aren't available yet. See the roadmap.
What does the audit cost?
Nothing, and there's no obligation. If it shows a problem you don't want help with, you keep the report.
Be ready before the next inquiry rush
The off-season is the time to fix how inquiries are handled. Three founding spots, set up for you.
Ask about a founding spot